Great prompt service! They removed all my carpet to expose a nice hardwood floor.
Not the first time I used them and Steve was great to work with.
Rachel Plummer
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September 26, 2025
I was absolutely blown away by the team's professionalism, friendliness, and "can-do" attitude. They worked quickly and efficiently, tackling every task with enthusiasm and care. There was no job too big for the workers — even when we had to add more items after our initial walkthrough, they took the new challenges in stride without missing a beat. Their work ethic was outstanding, and they remained courteous and thorough throughout the entire process. We would not hesitate to book their services again and will be recommending Lug Away to anyone who may need it.
David Gleeson
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August 09, 2025
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
Judy House
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September 18, 2025
I called Lug Away and asked if they could remove large cement blocks that might have been an old foundation. They were at my house 35 minutes later. I showed them the work that needed to get done. Their quote was reasonable so I asked them to do the job. They did it right then. It took less than an hour from start to finish. The two men were polite and professional. They spoke English well, understood what I wanted and did the job exactly as I'd wanted.
Johanna M
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April 28, 2025
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
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87 Madison Ave, Newton, MA 02460, USA
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Great prompt service! They removed all my carpet to expose a nice hardwood floor. Not the first time I used them and Steve was great to work with.
I was absolutely blown away by the team's professionalism, friendliness, and "can-do" attitude. They worked quickly and efficiently, tackling every task with enthusiasm and care. There was no job too big for the workers — even when we had to add more items after our initial walkthrough, they took the new challenges in stride without missing a beat. Their work ethic was outstanding, and they remained courteous and thorough throughout the entire process. We would not hesitate to book their services again and will be recommending Lug Away to anyone who may need it.
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
I called Lug Away and asked if they could remove large cement blocks that might have been an old foundation. They were at my house 35 minutes later. I showed them the work that needed to get done. Their quote was reasonable so I asked them to do the job. They did it right then. It took less than an hour from start to finish. The two men were polite and professional. They spoke English well, understood what I wanted and did the job exactly as I'd wanted.
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.