Great service, easy to schedule and coordinate. Transparent, fair pricing. The guys were a pleasure and made quick work of lugging it all away. We have used them a few times over the past year. A great service, and recommend without reservation.
Johanna M
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April 28, 2025
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
David Chen
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July 01, 2025
Great prompt service! They removed all my carpet to expose a nice hardwood floor.
Not the first time I used them and Steve was great to work with.
Rachel Plummer
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September 26, 2025
I was absolutely blown away by the team's professionalism, friendliness, and "can-do" attitude. They worked quickly and efficiently, tackling every task with enthusiasm and care. There was no job too big for the workers — even when we had to add more items after our initial walkthrough, they took the new challenges in stride without missing a beat. Their work ethic was outstanding, and they remained courteous and thorough throughout the entire process. We would not hesitate to book their services again and will be recommending Lug Away to anyone who may need it.
David Gleeson
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August 09, 2025
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
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87 Madison Ave, Newton, MA 02460, USA
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Great service, easy to schedule and coordinate. Transparent, fair pricing. The guys were a pleasure and made quick work of lugging it all away. We have used them a few times over the past year. A great service, and recommend without reservation.
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
Great prompt service! They removed all my carpet to expose a nice hardwood floor. Not the first time I used them and Steve was great to work with.
I was absolutely blown away by the team's professionalism, friendliness, and "can-do" attitude. They worked quickly and efficiently, tackling every task with enthusiasm and care. There was no job too big for the workers — even when we had to add more items after our initial walkthrough, they took the new challenges in stride without missing a beat. Their work ethic was outstanding, and they remained courteous and thorough throughout the entire process. We would not hesitate to book their services again and will be recommending Lug Away to anyone who may need it.
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.