They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
David Gleeson
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August 09, 2025
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
Michelle Siefken
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September 10, 2025
Excellent service and job well done! Steve’s free consultation and estimate explaining how long the job would take and what size truck we’d need were spot on. He was very patient and knowledgeable, answering all our questions. Emmanuel and Jeff did an incredible job with the removal - very patient, thorough, and considerate. Not to mention, the job was done in exactly the amount of time estimated. Highly recommend!
David Chen
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July 01, 2025
Great prompt service! They removed all my carpet to expose a nice hardwood floor.
Not the first time I used them and Steve was great to work with.
Joanna Kulik
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September 08, 2025
Delightful first experience with Lug Away today. They came early within their arrival window, called to let us know they were coming in advance, were prompt, professional, and efficient. The estimate was very fair and they were completely transparent with their pricing. Especially pleased to support a local business. Will be calling them again the next time we need help with a removal. All in all, highly recommend.
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87 Madison Ave, Newton, MA 02460, USA
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They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
Excellent service and job well done! Steve’s free consultation and estimate explaining how long the job would take and what size truck we’d need were spot on. He was very patient and knowledgeable, answering all our questions. Emmanuel and Jeff did an incredible job with the removal - very patient, thorough, and considerate. Not to mention, the job was done in exactly the amount of time estimated. Highly recommend!
Great prompt service! They removed all my carpet to expose a nice hardwood floor. Not the first time I used them and Steve was great to work with.
Delightful first experience with Lug Away today. They came early within their arrival window, called to let us know they were coming in advance, were prompt, professional, and efficient. The estimate was very fair and they were completely transparent with their pricing. Especially pleased to support a local business. Will be calling them again the next time we need help with a removal. All in all, highly recommend.