Lug Away was fantastic to work with — super responsive, quick, and incredibly efficient. They confirmed the appointment right away, showed up exactly on time, and had everything loaded up in no time. The team, Louis and Mike, were friendly, professional, and made the whole process completely stress-free. Highly recommend if you want fast, reliable junk removal with zero hassle.
David Gleeson
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August 09, 2025
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
Allison Myers
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November 10, 2025
Very organized and professional. I have worked with Lugaway a few times on projects ranging from very easy to very challenging, and they have been great. I did not worry about my house getting damaged when they removed a large item from my third floor attic and took it down a very tight winder stairway. If you value professionalism these are the folks to use.
Johanna M
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April 28, 2025
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
Deborah Brown
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October 14, 2025
They showed up on time, were efficient, personable and diligent. Making an appointment was simple. They cleaned a huge mess with minimal direction and at a reasonable price. There was no bait and switch in terms of pricing once they arrived. I would use them again without reservation. Honest and hard working about sums it up.
Our Address
87 Madison Ave, Newton, MA 02460, USA
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Lug Away was fantastic to work with — super responsive, quick, and incredibly efficient. They confirmed the appointment right away, showed up exactly on time, and had everything loaded up in no time. The team, Louis and Mike, were friendly, professional, and made the whole process completely stress-free. Highly recommend if you want fast, reliable junk removal with zero hassle.
Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.
Very organized and professional. I have worked with Lugaway a few times on projects ranging from very easy to very challenging, and they have been great. I did not worry about my house getting damaged when they removed a large item from my third floor attic and took it down a very tight winder stairway. If you value professionalism these are the folks to use.
They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.
They showed up on time, were efficient, personable and diligent. Making an appointment was simple. They cleaned a huge mess with minimal direction and at a reasonable price. There was no bait and switch in terms of pricing once they arrived. I would use them again without reservation. Honest and hard working about sums it up.