We called on a Saturday evening and they were able to come out the next day to provide an estimate and provide same day haul away on Sunday morning! They were quick and efficient! The men who arrived were polite and friendly! I would definitely use their services again in the future!
The Lazy Lime
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November 18, 2020
What a great experience. I called to get a quote and I had an appointment for the next morning. I received multiple text messages letting me know the time of arrival and assuring me that they were coming. I got a phone call 30 minutes before the guys arrived and they were absolutely wonderful! Very nice and so professional. They took old wood floors and carpet from my curb and left it super clean. They were Fast and efficient. I highly recommend Junk King. This is how you run a company the right way!
Ivy
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April 02, 2023
The Good - The two pick-up men were outstanding. They were polite, friendly, efficient, and arrived on time. Scheduling was easy, I received multiple confirmations of my pick up and pick up time.
The Bad - This company has no morals or ethics and their advertising, specifically about having a St Augustine location, are lies. The owner has zero interest in righting a wrong made by employees. I asked if I was calling St Augustine and was told yes. They asked for my zip code, I provided it and was told I was in their area. If you Google Junk Kings, you will find a listing for a Junk Kings St Augustine PLUS with a St Augustine address, an image of a building and a phone number. I was told the drivers would "swing by for a free in-person estimate" This is a direct quote from the text I received. On the morning of my scheduled pick-up, the driver called me to inform me I was "out of area" and there was a minimum charge of $410. Never was I told this before. They told me they were coming from Jacksonville. It was too late for me to cancel and find another hauler, I needed to remove these items that day. Calling the company at multiple numbers and transfers resulted in the same answer. I was out of their area, the minimum pick-up was $410. The last person I talked with acknowledged the scheduling person was at fault but "the owner" could not/would not waive the minimum fee. She offered to have him call me, I told her unless he was willing to discuss a cost reduction, I didn't need to speak with him. And guess what, he never called me.
My final thoughts for this review - which, Junk King solicited BTW, is this: If you want to do business with a solid company that admits when a mistake was made and makes it right, don't do business with Junk King of Jacksonville or Junk King of St Augustine.
Nancy McBrearty
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May 05, 2021
We had a hot tub removed from a screened in lanai. Junk King came to our home, provided us with a quote in one day and scheduled us promptly. We were very pleased. The men showed up timely, dismantled the tub, removed all the pieces and cleaned up the area when done. All at a very reasonable price. We highly recommend their service.
Sharron Harlan
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January 21, 2021
I called to get a quote to disposal of a mattress and box spring. The sales person, Jackie, listened to my needs and quickly gave me a quote. It was the best quote I had received so I booked a time for the next day. When the guys arrived they were professional and friendly. They both wore their masks and maintained safe distance. They were in and out in just a few minutes.
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36 Harding Ave, St. Augustine, FL 32084, USA
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We called on a Saturday evening and they were able to come out the next day to provide an estimate and provide same day haul away on Sunday morning! They were quick and efficient! The men who arrived were polite and friendly! I would definitely use their services again in the future!
What a great experience. I called to get a quote and I had an appointment for the next morning. I received multiple text messages letting me know the time of arrival and assuring me that they were coming. I got a phone call 30 minutes before the guys arrived and they were absolutely wonderful! Very nice and so professional. They took old wood floors and carpet from my curb and left it super clean. They were Fast and efficient. I highly recommend Junk King. This is how you run a company the right way!
The Good - The two pick-up men were outstanding. They were polite, friendly, efficient, and arrived on time. Scheduling was easy, I received multiple confirmations of my pick up and pick up time. The Bad - This company has no morals or ethics and their advertising, specifically about having a St Augustine location, are lies. The owner has zero interest in righting a wrong made by employees. I asked if I was calling St Augustine and was told yes. They asked for my zip code, I provided it and was told I was in their area. If you Google Junk Kings, you will find a listing for a Junk Kings St Augustine PLUS with a St Augustine address, an image of a building and a phone number. I was told the drivers would "swing by for a free in-person estimate" This is a direct quote from the text I received. On the morning of my scheduled pick-up, the driver called me to inform me I was "out of area" and there was a minimum charge of $410. Never was I told this before. They told me they were coming from Jacksonville. It was too late for me to cancel and find another hauler, I needed to remove these items that day. Calling the company at multiple numbers and transfers resulted in the same answer. I was out of their area, the minimum pick-up was $410. The last person I talked with acknowledged the scheduling person was at fault but "the owner" could not/would not waive the minimum fee. She offered to have him call me, I told her unless he was willing to discuss a cost reduction, I didn't need to speak with him. And guess what, he never called me. My final thoughts for this review - which, Junk King solicited BTW, is this: If you want to do business with a solid company that admits when a mistake was made and makes it right, don't do business with Junk King of Jacksonville or Junk King of St Augustine.
We had a hot tub removed from a screened in lanai. Junk King came to our home, provided us with a quote in one day and scheduled us promptly. We were very pleased. The men showed up timely, dismantled the tub, removed all the pieces and cleaned up the area when done. All at a very reasonable price. We highly recommend their service.
I called to get a quote to disposal of a mattress and box spring. The sales person, Jackie, listened to my needs and quickly gave me a quote. It was the best quote I had received so I booked a time for the next day. When the guys arrived they were professional and friendly. They both wore their masks and maintained safe distance. They were in and out in just a few minutes.