Good Morning Galluzzo
I just wanted to take the time to express my sincere gratitude towards one of your drivers, David Hall. David demonstrated professionalism , his strong work ethics and you should be very proud to have him on your team. He was very polite and patient today as we received a 30 Yard dumpster and also picked up a full one. He spoke to me with knowledge and answered all my concerns during this exchange.
Once again it was an honor to work with him today
Susan Pasquale
Marlena Brown
-
April 28, 2025
This was by far the worst customer service experience I’ve ever had. The office staff consistently talked over me and seemed more interested in arguing than actually helping. When I asked to speak with a manager, I was connected to Jennifer, who finalized my order—but in hindsight, that should have been my first warning sign.
I manage multiple locations that require dumpster services, but I refuse to give business to a company that treats its customers so poorly. I was not informed of a key policy upfront, yet when I called for pickup, I was told I had been—which was simply not true. Gina later called to confirm they would pick up the dumpster the same day, which I appreciated. However, during that call, she asked me to take down my review because it was making the company "look bad." She also insisted that no one had been rude to me because she had listened to the calls. When I expressed that this was a dismissive response, she replied, “Well, there’s no pleasing you.” This showed a complete lack of accountability and professionalism.
Fortunately, I did not overfill the dumpster, but I do think they need to revise their guidelines on how much a 10-yard dumpster can realistically hold—it’s very misleading.
The one bright spot was Vito, who handled both the delivery and pickup. He was polite, answered all of my questions, and even apologized for the poor communication from the office staff.
While I won’t be using this company again, I sincerely hope they reconsider their approach to customer service. In today's world, a little kindness and respect go a long way—you never know what someone might be going through. I’m just one customer among thousands, but I hope my experience prompts some needed change.
Francesco Guastella
-
April 28, 2025
Galluzzo Brothers is the best, never had an issue with them. Always on-time and always accommodating. Cant even count the amount of times Ive called last minute and they make it work, whether its a pick-up or drop-off. They have great customer service and the best prices around. They also make it very easy to order, just call up and the container is there when you need it.
Adam Bonhomme
-
August 03, 2025
Truthfully one of the worst customer service experiences I've ever had. Nonstop calls and harassment. They are hostile and disrespectful about the most minor things. Dealing with them was a utter disaster and I will never do it again. I also recommend everyone reading this to do the same. Be wise and use other Dumpster services.
Joe Faraldi
-
June 13, 2025
I just wanted to take a moment to thank Galluzzo Brothers Carting for an absolutely seamless experience. Their driver was professional, knowledgeable and respectful. The pickup was flawless and on time.
In my line of work, I use dumpsters quite a bit and I'm glad I found these guys. They're now my go-to.
Joe Faraldi
The SOMA Handyman LLC
Our Address
82-102 E Peddie St, Newark, NJ 07114, USA
Claim Listing: Galluzzo Brothers Carting Inc
Please Login or Register an Account to Claim Listing
Good Morning Galluzzo I just wanted to take the time to express my sincere gratitude towards one of your drivers, David Hall. David demonstrated professionalism , his strong work ethics and you should be very proud to have him on your team. He was very polite and patient today as we received a 30 Yard dumpster and also picked up a full one. He spoke to me with knowledge and answered all my concerns during this exchange. Once again it was an honor to work with him today Susan Pasquale
This was by far the worst customer service experience I’ve ever had. The office staff consistently talked over me and seemed more interested in arguing than actually helping. When I asked to speak with a manager, I was connected to Jennifer, who finalized my order—but in hindsight, that should have been my first warning sign. I manage multiple locations that require dumpster services, but I refuse to give business to a company that treats its customers so poorly. I was not informed of a key policy upfront, yet when I called for pickup, I was told I had been—which was simply not true. Gina later called to confirm they would pick up the dumpster the same day, which I appreciated. However, during that call, she asked me to take down my review because it was making the company "look bad." She also insisted that no one had been rude to me because she had listened to the calls. When I expressed that this was a dismissive response, she replied, “Well, there’s no pleasing you.” This showed a complete lack of accountability and professionalism. Fortunately, I did not overfill the dumpster, but I do think they need to revise their guidelines on how much a 10-yard dumpster can realistically hold—it’s very misleading. The one bright spot was Vito, who handled both the delivery and pickup. He was polite, answered all of my questions, and even apologized for the poor communication from the office staff. While I won’t be using this company again, I sincerely hope they reconsider their approach to customer service. In today's world, a little kindness and respect go a long way—you never know what someone might be going through. I’m just one customer among thousands, but I hope my experience prompts some needed change.
Galluzzo Brothers is the best, never had an issue with them. Always on-time and always accommodating. Cant even count the amount of times Ive called last minute and they make it work, whether its a pick-up or drop-off. They have great customer service and the best prices around. They also make it very easy to order, just call up and the container is there when you need it.
Truthfully one of the worst customer service experiences I've ever had. Nonstop calls and harassment. They are hostile and disrespectful about the most minor things. Dealing with them was a utter disaster and I will never do it again. I also recommend everyone reading this to do the same. Be wise and use other Dumpster services.
I just wanted to take a moment to thank Galluzzo Brothers Carting for an absolutely seamless experience. Their driver was professional, knowledgeable and respectful. The pickup was flawless and on time. In my line of work, I use dumpsters quite a bit and I'm glad I found these guys. They're now my go-to. Joe Faraldi The SOMA Handyman LLC