Scheduling was easy and communication about arrival time was prompt and clear. It was unclear to me how the process was going to go. I didn't know if my appointment was to review my situation and get a quote or if it was to review my situation, get a quote and removal, all same day. I would have been more prepared if I had known that the crew was going to provide a quote and remove the items in the same visit. Everyone was courteous, polite and helpful, but they moved quickly and I didn't feel like I had time to review everything that I wanted removed. The quote was higher than I expected, but I believe it was fair so I moved forward with my junk removal that day. After the crew left, I realized there were other items I wished they had removed, but again, I felt a little rushed during the process. All of this to say that I would recommend Junk Kings in the future, but it would be helpful to know that they can/will remove your items same day as the quote so that you can be more prepared with what items you need removed. They also inform customers that there is audio recording for training purposes. I can understand how this might be helpful, however, it made the interaction feel scripted. Again, the crew was wonderful, communicative and punctual, but having a clearer understanding of how the process was going to go would have been helpful for me to be better prepared. A phone call after booking to discuss the process would have been great.
Beverly Durham
-
September 02, 2025
I am redoing my kitchen and needed all the old cabinets to be removed. We called Junk King, North Chelmsford and was absolutely pleased with how quickly the service was performed and the workers' professionalism. They removed all of the old cabinets and extra so fast without fuss or idling, so nice, I would recommend their services to anyone wanting this type of service. We did not get their names but the two guys that did the job... thank you so much and the cost not that bad honestly.
Beverly
Scott Adams
-
July 29, 2025
I highly recommend their services! Mark, Jeremy and his team were not only respectful of our home and belongings , but they also went above and beyond to assist us with our requests. Their professionalism and helpfulness truly stood out, making the entire experience a pleasure. Thank you for your great customer service!
Nancy Cappiello
-
November 25, 2025
Excellent communication, easy to schedule pick up online. They called the night before and asked if they could come earlier, which wasn’t a problem.
I would definitely use them again.
Sue Nou
-
January 17, 2026
Had a phenomenal experience with Sebastian, DC, and Jason for home junk removal services. I was bit a nervous about how they were going to get some old couches through some narrow hallways and doorframes of our home without potential damage to the walls, but the guys did a great job. No damage and cleaned up well. They very professional, courtesy, and knowledgeable. Would highly recommend them and use them again.
Our Address
216 Tyngsboro Rd, North Chelmsford, MA 01863, USA
Claim Listing: Junk King Middlesex
Please Login or Register an Account to Claim Listing
Scheduling was easy and communication about arrival time was prompt and clear. It was unclear to me how the process was going to go. I didn't know if my appointment was to review my situation and get a quote or if it was to review my situation, get a quote and removal, all same day. I would have been more prepared if I had known that the crew was going to provide a quote and remove the items in the same visit. Everyone was courteous, polite and helpful, but they moved quickly and I didn't feel like I had time to review everything that I wanted removed. The quote was higher than I expected, but I believe it was fair so I moved forward with my junk removal that day. After the crew left, I realized there were other items I wished they had removed, but again, I felt a little rushed during the process. All of this to say that I would recommend Junk Kings in the future, but it would be helpful to know that they can/will remove your items same day as the quote so that you can be more prepared with what items you need removed. They also inform customers that there is audio recording for training purposes. I can understand how this might be helpful, however, it made the interaction feel scripted. Again, the crew was wonderful, communicative and punctual, but having a clearer understanding of how the process was going to go would have been helpful for me to be better prepared. A phone call after booking to discuss the process would have been great.
I am redoing my kitchen and needed all the old cabinets to be removed. We called Junk King, North Chelmsford and was absolutely pleased with how quickly the service was performed and the workers' professionalism. They removed all of the old cabinets and extra so fast without fuss or idling, so nice, I would recommend their services to anyone wanting this type of service. We did not get their names but the two guys that did the job... thank you so much and the cost not that bad honestly. Beverly
I highly recommend their services! Mark, Jeremy and his team were not only respectful of our home and belongings , but they also went above and beyond to assist us with our requests. Their professionalism and helpfulness truly stood out, making the entire experience a pleasure. Thank you for your great customer service!
Excellent communication, easy to schedule pick up online. They called the night before and asked if they could come earlier, which wasn’t a problem. I would definitely use them again.
Had a phenomenal experience with Sebastian, DC, and Jason for home junk removal services. I was bit a nervous about how they were going to get some old couches through some narrow hallways and doorframes of our home without potential damage to the walls, but the guys did a great job. No damage and cleaned up well. They very professional, courtesy, and knowledgeable. Would highly recommend them and use them again.